Someone signed up for our service and chose to become a NeighborWho member. If you feel this was done in error or was unauthorized please contact us at email@example.com or at 1-866-202-7417. If our company name still doesn't ring a bell, you may want to ask your family members. Usually, someone who is associated with you placed this order, such as family or friends. Often someone in your office or family might have been using our service.