Support
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Recent activity by Support-
Do I Have to Pay to Remove My Record?
No, you never have to pay for the removal of your own record from NeighborWho’s People Search results.
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Do I Have to Be a Member or Create a NeighborWho Account in Order to Opt Out?
No, you do not have to be a member of NeighborWho in order to opt out of our People Search results.
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How Does NeighborWho Use the Email Address I Submit Along With My Opt-Out Request?
NeighborWho only uses your email address to send you an email to verify your request to opt out. We will not sell the email address that you provide as part of the opt-out process, or use it for an...
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How do I remove my name from NeighborWho’s people search results?
NeighborWho provides a quick and easy process to allow you to remove your information from our People Search results. Just search our database, select your record, and verify your request to opt ou...
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I have ideas on how to improve NeighborWho, what should I do?
Tell us, of course! As most of our active members will notice, we make improvements to our service on almost a daily basis and we love hearing new ideas from our current members. Please always feel...
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How do I cancel my account?
An active NeighborWho account allows you to access the information you need on the web or on the go via our apps. But if you decide to cancel, you may effortlessly cancel your account at any time b...
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Can I get an invoice for the charges?
You can view your billing history at any time, right from your account. Once logged in, open the "My Account" page from the menu or the dashboard, then click on "show order history" on the bottom l...
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I see a charge for NeighborWho, why are you charging me?
Someone signed up for our service and chose to become a NeighborWho member. If you feel this was done in error or was unauthorized please contact us at support@neighborwho.com. If our company name...
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How do I view my purchased reports?
Simply log into your account and go to your Dashboard of Recent Reports to view the list of reports you have run. Just click the report to load the information. If you do not have an active subscri...
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What if I don't have a credit card?
We offer PayPal, Google Pay, Apple Pay and Venmo as payment options on our sign-up pages for those customers who don’t wish to use a credit card. Don't use any of those payment options? Then you ma...