Support
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Recent activity by Support-
What is the related properties section?
The related properties section of the property report contains units that exist within a single building. This is useful for situations where there are apartments, or the property contains a duplex...
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A neighbor recently sold their home and I am curious about the price, how come I can't find it?
While we’re constantly updating our data, transaction records are something that can take a bit of time for the county and our data partners to update so it can be presented on consumer websites, s...
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I recently got a permit approved, why don't I see it on the site?
Depending on when a permit was issued, it may take a while for the information to get digitized and distributed. If this is the case, please check again at a later date to see if the permit informa...
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I live in an HOA community, why don't I see any information in the property report?
While NeighborWho does include HOA information, there may be gaps in the data depending on where you live. We are always looking for ways to improve the data, so please report any instance of this ...
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Why is the assessed value different from the estimated value?
The assessed value is the best valuation of a property when it is just updated after a sale or upon an assessor visiting the property to do an assessment. This is the value that the property tax is...
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What does assessed value mean?
The assessed value is the value of the property (land value) plus the value of any buildings or other improvements that were done to the property (improvement value). The sum total of these two thi...
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Is the estimated value what I should buy a house for?
No. Please reach out to a professional real estate agent and/or an appraiser that knows the area to formally evaluate the property to ensure that the property doesn’t have any issues that may negat...
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Is the estimated value what I should list my house for?
No. This value is intended to provide a reference point for the estimated value of the property based on current local/national market conditions. Reach out to a real estate professional and/or hav...
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What does “estimated value” mean?
The estimated value is just that, the potential value of the property based on modeling that is done by some of the leading providers of such data. While we aim to provide our customers with data t...
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Why doesn’t the “Possible Owner” match the owner in the deeds section?
This can sometimes happen as the information from our partners gets updated and some content is updated slower than other content. If you should happen to see this issue, you can take one of the fo...