How to Locate Your Member ID

Your Member ID is a 9-digit code that uniquely identifies your account.

You can find it in several places:

In Your NeighborWho Emails:

• Welcome to NeighborWho Email: Your Member ID is located at the top right corner of this email.
• Email Address Verification Email: Look at the top right corner of the email for your Member ID.
• Password Reset Email: Your Member ID is displayed at the top right corner of the email.

Note: You may also find your Member ID in other emails you receive from NeighborWho, but these are the most common ones.

On the NeighborWho Website while Logged In:

• Account Menu: When logged in, your Member ID is at the top of your account menu, which can be found in the top right corner of any screen.
• Logged In Pages: Look at the bottom of any NeighborWho page while logged in.
  Your Member ID is displayed there.
• My Account Page: Navigate to the “My Account” page and locate the “Need assistance” section.
  Your Member ID is visible there.

If you need further assistance or cannot locate your Member ID, please contact our support team for help.